Poby drops a gentle feedback widget on your Shopify thank-you page and asks how the shopping experience felt — not product reviews. Every rating flows straight into a clean analytics dashboard.
Your analytics report the numbers. They can't tell you how the experience felt — the friction, the confusion, the part that quietly needs fixing.
Sessions and bounce rates show what happened — never the friction or confusion behind it.
Long forms emailed days later get ignored. The honest moment is right after checkout.
Star reviews judge the item. Nobody's asking whether the shopping experience itself was any good.
Right after checkout, when the experience is fresh. Shoppers rate each stage on 1–5 stars, tell you where they found you, and — when a score comes in low — pick exactly what went wrong.
Every response rolls up into one clean dashboard — response trends over time, rating distribution, your top issues, and where your buyers actually come from.
Thank shoppers for their time with an optional discount code, and keep gathering signal on every touchpoint — Poby runs on both the thank-you page and the order-status page they return to.
Feedback received — here's a little thank you.
No developer required. Each step is observable in your Shopify admin.
Add Poby from the App Store, then drop its block onto your thank-you and order-status pages in the theme editor.
Pick which journey stages to rate, toggle the attribution question, and set your low-rating reasons and thank-you discount.
Responses flow in real time. Trends, distributions and top issues build automatically as shoppers reply.
Everything you need to start listening.
7-day free trial. Cancel anytime.
Poby is newly launched — so instead of borrowed testimonials, here's what's actually verifiable today.
Authenticated the way Shopify recommends — no password sharing, no stray tokens.
Poby never requests permission to your customers’ personal data. It doesn’t need it.
Loads asynchronously. Your storefront and checkout speed stay exactly as they are.
Data-request and erasure events are handled automatically, out of the box.
[ social proof placeholder ] — merchant reviews & the Built-for-Shopify badge will land here as Poby earns them. We don't fake trust signals.